Dealing with difficult people in a week
Langford-Wood, Naomi2016
Book
The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers.
Main title:
Dealing with difficult people in a week / Naomi Langford-Wood and Brian Salter.
Author:
Langford-Wood, Naomi, authorSalter, Brian, author
Edition:
[New] edition.
Imprint:
London : Teach Yourself, 2016.
Collation:
120 pages : illustrations (black and white) ; 20 cm
Notes:
Previous edition: 2012.Includes bibliographical references.
ISBN:
9781473607781 (pbk)
Dewey class:
658.3145658.314
Language:
English
BRN:
2364873