Difficult people made easy
Shakiba, Eleanor2016
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'Difficult People Made Easy' explains how you need to think and speak when faced with difficult behaviour in the workplace. It reveals specific words and actions you can use in different situations.
Main title:
Difficult people made easy / Eleanor Shakiba.
Author:
Shakiba, Eleanor, author
Imprint:
Scoresby : New Holland, 2016.Scoresby : New Holland, 2016.
Collation:
192 pages ; 21 cm
ISBN:
9781742578323 (pbk)
Dewey class:
658.3145658.314
Language:
English
Subject:
BRN:
2281019